I never received my order, and I'm not getting any response from my email telling them I didn't get it.
This backpack is AWESOME! 2 large zips and one small front zip. Laptop sleeve. Use it as my everyday bag to throw all my mess in and it's large. Not giant, not small. It is long in size, not wide which I like. The adjustable straps are little slippery so I knotted the end of my adjustment to prevent it from slipping out while on my back. Love the color and well made.