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INTERNATIONAL SHIPPING

WHICH COUNTRIES DOES EU.ETNIES.COM SHIP TO?

We currently offer shipping to Europe and United Kingdom through eu.etnies.com.

Please visit our official etnies International websites below for shipping and services in the Unites States and Canada.

etnies USA / Australia - etnies.com

etnies Canada - ca.etnies.com

etnies EU/UK - eu.etnies.com

Please Note: The websites above are our official brand online stores globally, beware of fraudulent store fronts and unauthorized dealers. If you feel you have found a fraudulent or counterfeit dealer of etnies products please report them to your local legal jurisdiction.

WHAT IS YOUR RETURN AND WARRANTY POLICY FOR INTERNATIONAL ORDERS?

We offer a 30 day return and warranty policy. WE DO NOT OFFER FREE RETURN SHIPPING ON INTERNATIONAL ORDERS. CUSTOMERS ARE RESPONSIBLE FOR THE RETURN SHIPPING BACK TO EU.ETNIES.COM.

Make sure you keep your tracking information and all necessary paperwork in order. We are not responsible if your package is lost in transit. Please make sure you are ordering the correct size and color as we are not responsible for any mistakes you make at checkout.

Items must be unwashed, unworn, and unused when returned to our warehouse. Please contact online customer service at customerservice@etnies.eu to get a return authorization.

We offer a 30 day warranty policy on all footwear and apparel bought on etnies.com. If you have an issue, please contact customer service at customerservice@etnies.com

HOW LONG WILL IT TAKE TO GET MY INTERNATIONAL ORDER?

Orders are estimated to arrive within 14-21 business days. We do not offer any expedited international shipping.

HOW CAN I REACH CUSTOMER SERVICE IF I HAVE TROUBLE PLACING AN ORDER?

You can contact customer service by email at customerservice@etnies.eu. If you do email us, please make sure to provide us and exact list of the items you are trying to order and where you are trying to ship. This will help us resolve your issues quicker.

CAN I SHIP MY INTERNATIONAL ORDER TO A P.O. BOX?

Unfortunately, we cannot ship your international order to a P.O. Box.